Now more than ever retailers need to emphasize e-bike safety.

Tagged Electric bike / CABDA

As the market changes, so does the way suppliers and retailers interact.

Guess which is the rep.

A look at the differences between a sales rep and "an order taker."

The view from Australia? "If you thought supply was tight in the second half of 2020 then you ain't seen nothin' yet!"

Tagged Supply chain

The one thing we know for sure is that nobody knows for sure.

Heather Mason

As the pandemic continues to surge in the U.S., we face another moment to rethink our daily personal life course and retail operations.

Dear Rick,

You said suppliers are getting fat and happy while shorting their retail channel partners. Maybe some are! Giant is not.

As retailers scramble to get enough product for 2021 and suppliers seek to increase their slice of pie, a new dynamic is emerging in the specialty retail channel.

Some shops have closed, and others are thinking about it. At first, I wondered, why? Haven’t we been in a bike boom? Then I started talking to the shops that are thriving to see what they are doing differently.

In a market defined by COVID-19, the controversy over a sales rep's value-add is more important — and contentious — than ever.

The pandemic that has crippled the supply chain has also shown the importance of great retail staff.

As dealer and supplier strategies head in opposite directions, the Bike 3.0 model may face its toughest test ever.

Portland retailer Erik Tonkin charges a bike assembly fee on top of the "sticker price." He says it's a better solution to shrinking bike margins.

The opinion in a recent ruling against Amazon lays out the entire basis of product liability in California and how Amazon’s attempt to shield itself from liability was really a smoke screen for its true role in the chain of distribution.

The most important problem facing the specialty retail channel right now is the fundamental question of how much the dealer actually adds to a bicycle sale. And, as usual, no one is asking it.

This is a challenging time for all of us. As more and more events go virtual, trade shows are canceled and travel within our industry at a standstill, I am concerned about the depth of connection within our industry and to our customers.

Other competitors try to beat the biggest players at their own game. But Cannondale is flipping the script in a way that benefits both dealers and itself.

Sold through lots of old inventory? Seeing your shop in a new light? This couldn't possibly be the best time to start a project like this – or could it?

It's amazing how much has changed in just one year.

Tagged Electric bike

We have read plenty of articles now about this "bike boom." We still have no idea when it will end, if it will end and what the end even looks like. If this is the new normal, even for a while, I'll take it.


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