Retail News
![Sports Garage Cycling experienced a smash and grab last year. Sports Garage Cycling experienced a smash and grab last year.](https://bicycleretailer.com/sites/default/files/styles/thumbnail/public/images/article/cover_1.jpg?itok=AspK6p9Q)
VANCOUVER, British Columbia (BRAIN) — A bike store manager was injured a year ago in Chino, California, trying to stop two men stealing a bike, and it’s the type of story that makes Vancouver detective Rob Brunt wince.
SYOSSET, N.Y. (BRAIN) — Italy shutting down all non-essential businesses this week in an attempt to slow the spread of COVID-19 got the attention of Howard Chung.
Chung, owner of The Bicycle Planet in Long Island, told BRAIN on Thursday about a customer he helped in the morning who is from Milan.
![Townsend and Franze were friendly neighbors. Townsend and Franze were friendly neighbors.](https://bicycleretailer.com/sites/default/files/styles/thumbnail/public/images/article/img_8609.jpeg?itok=pfS_LlGf)
FULLERTON, Calif. (BRAIN) — Among the strategies retailers use to make room for e-bike opportunities, Mike Franze has taken a novel approach: He bought the e-bike store next door.
![](https://bicycleretailer.com/sites/default/files/styles/thumbnail/public/images/article/mike_franze_-_fullerton_and_buena_park_bicycles_-_state_of_retail.jpeg?itok=0jF0Jigr)
BOULDER, Colo. (BRAIN) — For our March magazine edition, we asked our State of Retail panel members: "What security measures do you have in place to prevent smash and grab theft?"
![A hypodermic needle similar to this one was inside a flat tire. A hypodermic needle similar to this one was inside a flat tire.](https://bicycleretailer.com/sites/default/files/styles/thumbnail/public/images/article/img_2827_0.jpg?itok=rI7A_v_r)
OAKLAND, Calif. (BRAIN) — With a background as an EMT, Greg Archer knew immediately.
KENT, Wash. (BRAIN) — REI President and CEO Eric Artz emailed co-op members Sunday night to share the actions the outdoor company has undertaken to protect customers and employees since the COVID-19 outbreak in the U.S.
![Campfire's grand opening in November. Campfire's grand opening in November.](https://bicycleretailer.com/sites/default/files/styles/thumbnail/public/images/article/campfire_c7d_15nov19.055.jpg?itok=5IIwBJvl)
TUCSON, Ariz. (BRAIN) — Josh Lipton, the founder and president of Campfire Cycling, took a meandering route into e-commerce and then into brick-and-mortar retail.
![REI's flagship Seattle location. REI's flagship Seattle location.](https://bicycleretailer.com/sites/default/files/styles/thumbnail/public/images/article/live.jpg?itok=nYhZpQaQ)
KENT, Wash. (BRAIN) — Two REI Co-op office employees possibly were exposed to the COVID-19 virus on Monday, and the outdoor giant, based in Seattle, closed three office campuses for deep cleaning.
![Summit Bicycles is rebranding its van fleet. Summit Bicycles is rebranding its van fleet.](https://bicycleretailer.com/sites/default/files/styles/thumbnail/public/images/article/screen_shot_2020-02-21_at_1.28.20_pm.png?itok=HlT3wd2p)
Two dominant retailers in the San Francisco Bay Area, Mike's Bikes and Summit Bicycles, have evolved in their approach to a growing mobile service business.
![A wheel is built at the Detroit Bikes factory. A wheel is built at the Detroit Bikes factory.](https://bicycleretailer.com/sites/default/files/styles/thumbnail/public/images/article/_mg_9968-x4.jpg?itok=MSKAyvZ-)
DETROIT (BRAIN) — Tariffs on Chinese bike imports made the partnership of Detroit Bikes and Dick's Sporting Goods inevitable. And it might lead to more retailers collaborating with the Motor City bicycle company.
![Ben Serotta will have steel and aluminum models available in March. Ben Serotta will have steel and aluminum models available in March.](https://bicycleretailer.com/sites/default/files/styles/thumbnail/public/images/article/b_serotta_2.jpeg?itok=yzaFYLtc)
BALLSTON SPA, N.Y. (BRAIN) — After spending the past six years traveling the world as a bike designer and supply-chain consultant, Ben Serotta will relaunch his iconic bike brand this spring.
![E-Bike is published by VeloPress. E-Bike is published by VeloPress.](https://bicycleretailer.com/sites/default/files/styles/thumbnail/public/images/article/9781948007146_fchigh_0.jpg?itok=7seoTKmp)
Republished from "E-Bike: A Guide to E-Bike Models, Technology & Riding Essentials" by Martin Haussermann, with permission of VeloPress.
![](https://bicycleretailer.com/sites/default/files/styles/thumbnail/public/images/article/february_2020_selected-pages.jpg?itok=zCCjLix2)
BOULDER, Colo. (BRAIN) — For our February magazine edition, we asked our State of Retail panel members: "How will your business' typical customer profile change in the next 3-5 years?"
![](https://bicycleretailer.com/sites/default/files/styles/thumbnail/public/images/article/roll-upper_arlington.jpg?itok=ZZ8oABr_)
COLUMBUS, Ohio (BRAIN) — For Roll: Bicycle Company, a retailer with three stores and its own bike brand, it’s all about control.
![Jeff Milbauer of Valley Bike and Ski. Jeff Milbauer of Valley Bike and Ski.](https://bicycleretailer.com/sites/default/files/styles/thumbnail/public/images/article/image14.jpeg?itok=RgPV_B81)
At CABDA Midwest BRAIN talks to retailers about opportunities and concerns for the 2020 selling season.
![Dan Shuman has owned Salem Cycle since 2000. Dan Shuman has owned Salem Cycle since 2000.](https://bicycleretailer.com/sites/default/files/styles/thumbnail/public/images/article/20170313_175647.jpg?itok=WHXjzVso)
SALEM, Mass. (BRAIN) — When Dan Shuman started working for owner Chris Finn as an apprentice at Marblehead Cycle in 1989, he was a sophomore in high school with no plans to make a career in bike retail. Circumstances dictated otherwise.
![Jim Whitsett, left, and Alan Goldsmith pose 14 hours before Whitsett died. Jim Whitsett, left, and Alan Goldsmith pose 14 hours before Whitsett died.](https://bicycleretailer.com/sites/default/files/styles/thumbnail/public/images/article/image002-2_0.jpg?itok=VJdzT3r2)
MARINA del REY, Calif. (BRAIN) — Jim Whitsett, longtime industry member and former Supergo, Cynergy and Performance general manager, died Saturday from an apparent heart attack.
He was 56 and survived by his 10-year-old son Jesse and adult son Jason. Funeral arrangements are pending.
![Rocktown Bicycles manager Kelly Paduch going all out at Roller-Rama. Rocktown Bicycles manager Kelly Paduch going all out at Roller-Rama.](https://bicycleretailer.com/sites/default/files/styles/thumbnail/public/images/article/kelly_paduch_rocktown_roller-rama.jpg?itok=6cAIw1wo)
HARRISONBURG, Va. (BRAIN) — There are many ways to end up owning a bike shop. Ken Bell started Rocktown Bicycles in 2013 after a successful career as a video producer and owner of a trade show display company. "I'd always wanted to own a shop," Bell said. "Decades of racing definitely fueled my passion for it."
![](https://bicycleretailer.com/sites/default/files/styles/thumbnail/public/images/article/img_0232_2.jpg?itok=rPDUdA5N)
SAN FRANCISCO (BRAIN) — Of the many reasons shop owners decide to sell their businesses, seismic retrofit is not usually one of them. In San Francisco, Bradley Woehl is facing just that situation.
![A version of this feature appears in the January 2020 BRAIN. A version of this feature appears in the January 2020 BRAIN.](https://bicycleretailer.com/sites/default/files/styles/thumbnail/public/images/article/january_2020_selected-pages.jpg?itok=FkN3xNCB)
BOULDER, Colo. (BRAIN) — Each month in Bicycle Retailer & Industry News, we ask a panel of retailers a new question, which we publish in the State of Retail feature in the magazine. Here's an introduction to our new panel for 2020.