WASHINGTON (BRAIN) — Stromer is working with the U.S. Consumer Product Safety Commission to recall its ST5 e-bike because the stem can break, posing crash and injury hazards. Stromer has received one report of the stem breaking. No injuries have been reported.
The recall concerns about 195 ST5 pedal-assist e-bikes with a black or gray aluminum frame bearing a vehicle identification number (VIN) from TBNST5S700SJA0001 through TBNST5S700SKF0065 etched on the bottom of the right-side chainstay. The e-bikes were sold at authorized Stromer dealers nationwide from April 2018 through February 2019 for about $10,000.
The CPSC is instructing consumers to immediately stop using the recalled bicycle and take it to an authorized Stromer dealer for a free repair. Stromer is contacting all known purchasers directly.
Consumers can contact Stromer at 800-819-4262 from 9 a.m. to 5 p.m. PT seven days a week or reach the company via email at stem@stromerbike.com or online by clicking on "Recalls" at www.stromerbike.com.
More information: CPSC recall notice.