News
Sometimes the Internet seems like a vast global Complaint Department and bike shops receive plenty of bashing for real or perceived failings.
ALLENTOWN, PA (BRAIN) — Ben Serotta and Bill Watkins — the founder and former CEO, respectively, of Serotta Competition Bicycles — have formed a consulting alliance with Gluskin Townley Group, an existing bike industry consulting group.
MALLABIA, Spain (BRAIN) — Orbea has opened a new North American headquarters in Little Rock, Ark., and has added an Eastern bicycle warehouse in Raleigh, N.C. to accommodate the Spanish bike brand’s increased production for the U.S. market.
SEYMOUR, CT (BRAIN) — Thule and online video channel Epic TV have launched a video competition called, “Go Epic with Thule."
MORGAN HILL, CA (BRAIN) — Kali Protectives co-founder Mike Wilson is exiting his role as marketing director to pursue new business opportunities, and national sales manager Kevin Wren has left the helmet and protective gear brand.
IRVINE, CA (BRAIN) — Felt Bicycles has added SmartEtailing’s Buy Local Now and Supplier Sync features to its U.S. website.
The features allows Felt to send interested consumers directly to participating dealers.
LAGUNA HILLS, CA (BRAIN) — Bicycle Retailer & Industry News staff will visit retailers in Miami, Salt Lake City and Austin next year as part of the magazine’s popular Dealer Tour program, which first launched in the fall of 2008.
PORT COQUITLAM, British Columbia (BRAIN) — Live to Play Sports has appointed Drew Engelmann as its new Western USA regional sales manager.
NORTH ATTLEBOROUGH, MA (BRAIN) — Todson Inc. has updated its minimum advertised pricing policy for Topeak products for the 2014 season. The new policy pins the minimum advertised price at MSRP. The previous policy allowed retailers to discount Topeak products by 20 percent off MSRP at any time.
I am troubled by three recent negative experiences with IBDs. One each of the warranty, special-order and rental varieties.
PROVIDENCE, RI (BRAIN) — A show focusing on Northeast-based framebuilders is set for Friday and kicks off a weekend of bike events in Providence, Rhode Island, that includes the New England Bike-Walk Summit, the Providence Cyclocross Festival and the first Gran Fondo New England.
SAN DIEGO, CA (BRAIN) — When CamelBak began a search to hire a female engineer, it took three years to find the right person. But that’s the level of commitment that’s needed to bring more gender diversity to the outdoor industry, said Sally McCoy, president and CEO of CamelBak.