BLOOMINGTON, Minn. (BRAIN) — Quality Bicycle Products is introducing the QBP Service Summit, an event in January 2019 for service department leaders that will include strategies and tools to increase profitability.
"Having a profitable service department is increasingly important in today's ever-changing retail marketplace," said Aaron Stehly, QBPs' senior vendor sales manager. "With the QBP Service Summit, retailers will gain an education on how to improve processes, work more efficiently, and employ proven methods that will help their service department generate more revenue."
The first summit is scheduled for Jan. 27–29 in Portland, Oregon.
The summit will kick off with a welcome reception on Sunday, followed by two days of education on Monday and Tuesday. Topics will include service writing, setting and measuring labor rates, service menu pricing, setting up for profitability and efficiency, establishing the global value of your service department, and preparing your service department for e-bikes.
Registration is $425 and opens Oct. 13 at qbp.com/events/service-summit. Retailers who have placed a Dealer's Choice order with Jagwire, iSSi, SRAM or DT Swiss will receive a $50 discount on registration.
Presenting brand partners include SRAM, Park Tool, Stan's NoTubes, Finish Line, DT Swiss, Bosch E-Bike Systems, Problem Solvers and Barnett Bicycle Institute.
