A look at retailers' legal obligations regarding recalled products.
Last week's recall of 125,000 bicycles for defective forks was bad news for everyone. But many shop owners are expressing dismay at what they say is inadequate reimbursement being offered by the manufacturers for this huge and important effort.
In his new book, Donny Perry offers an energetic and creative take on the world of bike shops, their continuing efforts to survive, and their prospects for the future.
New York City bike shops were in the news last week when Bloomberg (bloomberg.com) wrote that the city's one-year-old bike sharing program (City Bike) was hurting sales at local bike shops.
While adult cycling seems to be relatively stable, cycling continues to lose young participants at an alarming rate.
New research confirms that many consumers actively seek out and favor retailers that do not collect sales tax, and that discriminatory sales tax laws that allow some Internet retailers to avoid collecting tax are harming many brick-and-mortar businesses who collect the tax (in sales tax states).
What's life like with an e-bike in the stable?
Entitlement can be a disastrous thing for retailers facing increasing competition and struggling to compete.
If I Owned a Bike Shop, what three retail lines would I be drilling into my staff’s heads at this point?
Women sometimes say they are not comfortable in bike shops, but Bridget Brennan thinks this can change.
As we finish the first quarter of 2014 the U.S. bicycle business is preparing for its April gathering of industry leaders at the Bicycle Leadership Conference and the IBD Summit. We have noticed that the U.S.
Dealer reaction was swift to Giant's announcement last week of a new program to lower retail prices on 30 bike models starting March 31.
Car Appeasers take the lane when they have to. Car Haters take it much more often, as a matter of principle. Which are you?
Selling used bikes as a way to serve lower-priced demand isn't the best option for every shop.
It’s hard to recruit the talented people you need to offer great customer service when offering relatively low wages.
Webrooming is when a customer starts their shopping on-line to gather information, but uses that information to visit a local brick-and-mortar store to buy.
There is some apparent movement on the problem of brick-and-mortar businesses being required to collect sales tax while internet retailers often do not.
Are casual bike consumers being frightened away from bike shops because of sticker shock?
Weather will continue to play an important role in the U.S. bicycle business in 2014, but other issues are driving a continuing soft market, according to a new analysis from the Gluskin Townley Group.