KENT, Wash. (BRAIN) — Raleigh Bicycles is sponsoring the National Bicycle Dealers Association's "America's Best Bike Shops" program for 2015. The program highlights and promotes bicycle retailers that provide the industry with the best customer support, knowledge, operational excellence, and bicycle advocacy.
"Raleigh is proud to be sponsoring the NBDA's 'America's Best Bike Shops' program," said Larry Pizzi, senior vice president of sales and marketing at Accell North America. "At Raleigh, we want to get more people on bikes, having fun and just enjoying riding. The program allows consumers to find great, local shops that set them up for a lifetime of cycling success. It also honors those retailers that offer unmatched shopping experiences and are constantly giving back to the sport, both locally and on a national level."
Applicants to the program must be an independent bicycle store with a physical location open to the public that sells bicycles, parts, accessories, and has a service department. At least 50 percent of the store's total sales must be related to bicycles and be from a physical store location.
After an application is filled out by a dealer, the shop is evaluated by mystery shoppers visiting the store, reviewing its website, and contacting the shop by phone to assess the retailer's performance from a consumer's perspective.
2015 winners will be announced in August.
