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CPSC announces recall of Jetson hoverboard model connected to fire that killed two girls

Published March 30, 2023

WASHINGTON (BRAIN) — The Consumer Product Safety Commission announced a recall of about 53,000 Jetson Rogue hoverboards that were sold for between $100 and $150. The agency said the product's lithium-ion batteries can overheat and cause fires; it said local officials have determined that a Jetson Rogue battery was the point of origin for a fire that killed two sisters, aged 10 and 15, on April 1, 2022 in Hellertown, Pennsylvania. The girls' parents also suffered smoke-inhalation injuries.

"There have been multiple other reports of the recalled scooters/hoverboards burning, sparking or melting, several of which involved reports of flames," the CPSC said.

According to the Jetson Rogue recall page, the product was labeled as certified to meet UL standard 2272 for e-mobility devices.

Consumers are being told to stop using the board and contact Jetson Electric Bikes for a full refund. Jetson can be reached at 800-635-4815 from 10 a.m. to 6 p.m. ET Monday through Friday, or online at from the Jetson recall web page.

Consumers should follow the instructions on the company website to submit photographs of the hoverboard's serial number, charger, its purchase date and confirmation of disposal of the hoverboard in accordance with state or local ordinances for lithium-ion batteries. Consumers are told to not deposit the Rogue's battery in battery recycling boxes found at retailers or home improvement stores, or in the trash.

This recall involves all 42-volt Jetson Rogue self-balancing scooters/hoverboards. The self-balancing scooters/hoverboards have two wheels with light-up hubcaps and come in black, blue, red, pink, and purple with a black platform. Jetson is printed on one side of the body and on the top of the footpads. Affected units were manufactured from 2018 through 2019 and have a UL certification label and serial number on the bottom of the unit. Affected units do not have a barcode on the bottom of the unit. Units with a barcode next to the serial number are not included in this recall. The charge port on affected units has three pins and is located to the left of the power button. Units with a charge port that has just one pin and is located to the right of the power button are not included in this recall.

The recalled self-balancing scooters/hoverboards were sold at Target stores on from August 2018 through June 2019 and at from January 2019 through November 2021.

The CPSC also is reminding consumers to exercise caution with micromobility devices such as hoverboards. They advise that consumers should always be present when charging such devices and only charge them with their supplied charger. 

More information: Jetson recall page | CPSC recall page

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