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Chromag recalling about 100 stems to replace bolts

Published April 26, 2017

WASHINGTON (BRAIN) — Riser Holdings Ltd., of Canada, the parent of Chromag Bikes is recalling about 100 stems because the clamping bolts may be prone to breaking when tightened.

The company is telling consumers to stop using bikes with the stems and contact Chromag for free replacement bolts. The company has received three reports of the bolts breaking. No injuries were reported. 

Consumers can contact Chromag at 800-380-4102 from 9 a.m. to 5 p.m. PT Monday through Thursday, or email info@chromagbikes.com or online at chromagbikes.com.

The recalled stems include models BZA, Director, HiFi and Ranger. Only stems with a "Z" marked inside the bolt head are included in this recall. "Chromag" and the model name are printed on the stems. The stems were sold separately from bicycles. Bolts used in the stems are 6 mm in diameter and 20 mm in length. The stems were sold in various colors including black, red, blue, gold, purple and silver.

The stems were sold at: Arts Cyclery, Beachwood Cycles, Beat Cycles, Breadwinner Cycles, Blazin Saddles, Harpers, Quality Bicycle Products, The Bike Hub and Squatch Cycles nationwide or online at www.chromagbikes.com from November 2016 through March 2017 for about $120 for the stem.

More information: CPSC recall notice | Health Canada recall notice | Chromag recall page