MINNEAPOLIS (BRAIN) — Kinetic's new website includes enhanced product information including videos, technical information, reviews, new page layouts and a customer service portal. The website is now live.
The site also includes a new dealer locator.
Kinetic retailers and distributors will have access to a new dealer tools including an expanded image library, a new ad library, and a customer service portal.
"The new website is an easy-to-use resource for our dealers to promote Kinetic products in their stores and in their advertising," said Jason Overman, Kinetic's North American sales manager. "We have image and ad libraries with downloadable files of current ads and key visuals that will allow dealers and distributors more autonomy when marketing Kinetic products."
Customer service has been upgraded with the introduction of a ZenDesk customer service portal.
"The ZenDesk interface will make it much easier for us to process warranty claims faster," said Overman. "The new customer service portal will house a library of technical manuals and detailed product information for current and older products, giving dealers a go-to resource they can easily access."
To celebrate the launch of the new website, Kinetic plans to hold a "30 questions in 30 Days" Facebook contest, with answers to each question found on Kinetic's website. The contest will start Monday, Oct. 20, with the daily winner receiving Kinetic's inRide trainer-based power meter system.
For dealer inquiries, contact Overman at (763)-572-4455 or joverman@kurt.com.
