News
BOULDER, Colo. (BRAIN) — A new 20-video series to help retailers teach staff the basics of customer interaction is now available online. The one-minute Customer Satisfaction Training videos cover everything from basic greetings and manners to more specific topics like merchandising and selling service.
SAN JUAN CAPISTRANO, Calif. (BRAIN) — Interbike said it has completely revamped its educational content offerings for its 2018 show. Headlining the show's content will be keynote speaker John Venhuizen, the CEO of Ace Hardware Corporation.
REYNOLDSBURG, Ohio (BRAIN) — Kenda Tire has promoted Sam Whitley to the position of North American aftermarket sales manager.
BLOOMINGTON, Minn. (BRAIN) — QBP will hold its 2018 SaddleDrive event Aug. 20-24 at Seven Springs Resort, which is an hour away from Pittsburgh.
BOULDER, Colo. (BRAIN) — President Trump's proclamation Monday shrinking two National Monuments in Utah jeopardizes at least 150 miles of roads and trails used by cyclists and could lead to the loss of protection for much more cycling terrain around the country, according to PeopleForBikes.
LOS ANGELES, Calif. (BRAIN) — Ergon USA has added Karen Jarchow to the brand's marketing department as assistant marketing director.
BLOOMINGTON, Minn. (BRAIN) — QBP is launching the QBP Equity and Diversity Internship as part of its diversity intiative.
Industry veteran Dan Sotelo says, "IBDs need to bite the bullet, stop resisting and alienating online consumers, and just face the fact that the internet is here to stay."
BATH, U.K. (BRAIN) — Play Sports Network, which produces the Global Cycling Network, Global Mountain Bike Network and Global Triathlon Network, is launching the Electric Mountain Bike Network in early 2018. Haibike and Specialized are among the network's initial sponsors.
HOCKESSIN, Del. (BRAIN) — Design-savvy members of the bike industry are mourning Rich Roat, an internationally known design and typeface pioneer who died this weekend at age 52. The co-founder of House Industries was best known for his work for major brands including The New Yorker, Disney and Lego. He also was a longtime cycling enthusiast who worked on a variety of projects in the bike world.
CARBONDALE, Colo. (BRAIN) — Why Cycles announced Tuesday that it has moved company headquarters from Ogden, Utah, to Carbondale, Colorado. The titanium bike brand was founded in Ogden two years ago, offering four models of mountain, gravel and dirt jumper frames.
LONG BEACH, Calif. (BRAIN) — ACT Lab will be featured on the daytime TV show "The Doctors" to help parents this holiday toy-buying season, highlighting the problem of toxic toys.
SAN FRANCISCO (BRAIN) — Civic Cyclery, a brand-new retailer here, had its mobile service van stolen last weekend from outside the storeowner's home.
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