SANTA CRUZ, Calif. (BRAIN) — Santa Cruz Bicycles is recalling some bikes with aluminum frames and rear triangles because they can bend or buckle, posing a fall hazard.
The recall affects about 2,900 model year 2020 Santa Cruz and Juliana bikes sold in the U.S. and about 216 sold in Canada. The company said that when some frames were stripped and repainted they were exposed to heat that affected the heat treatment and weakened the aluminum.
Consumers can contact Santa Cruz Bicycles toll-free at 833-944-8335 from 9 a.m. to 5 p.m. PT Monday through Friday, by email at qualityassurance@santacruzbicycles.com or online at http://www.santacruzbicycles.com and click on the "Product Recall" link for more information.
The recall involves the model year 2020 aluminum frames on Santa Cruz models Nomad 4a Aluminum, Bronson 3a Aluminum and the 5010 3a Aluminum and Juliana models Roubion 3a Aluminum and Furtado 3a Aluminum. The Nomad 4a Aluminum is black or eggplant (purple) color; the Bronson 3a Aluminum is red tide or olive color, and the 5010 3a Aluminum is dark gray and robins egg (light blue). The Roubion 3a Aluminum is maritime gray and the Furtado 3a Aluminum is fog (light gray). The name "Santa Cruz" or "Juliana" appears on the downtube. The model names appear in different locations on the front and rear triangles, depending on the model. Only frames without six small indents above the first letter of the serial number are included in this recall. The serial number is located on the bottom bracket shell.
Consumers are being told to immediately stop using the recalled bicycles and contact the firm to arrange for a free inspection. Consumers with affected frames can choose either a free replacement aluminum frame or a refund voucher for the value of the recalled frame.
Santa Cruz has received four reports of the recalled aluminum frame bicycle pieces bending or buckling. No injuries have been reported.
The bikes were sold from June 2019 through October 2020 for about $2,000 for frames sold separately and about $3,500 to $4,300 for complete bikes.
More information: www.cpsc.gov.
