Seefeld (GER) / Bloomington (MN, USA) 17 October 2022: Good news for North American e-bike dealers: Quality Bicycle Products (QBP) is the exclusive parts and warranty supplier for TQ in the US and Canada. QBP will offer retailers a complete line of service and warranty products and expertise to support the acclaimed TQ-HPR50 system, which is regarded among the quietest, lightest and smallest e-bike drive system in its class. The TQ-HPR50 is equipped on Trek, Scott and BMC across light emtb, e-road and e-gravel categories. It is available at retailers throughout North America.
Together with QBP and their accomplished network of 5,000 retailers, TQ ensures quick and reliable service of its product range for the North American market. QBP has more than 40 years of professional experience in the bicycle industry and is known for logistical excellence and reliability.
"TQ has built a truly innovative product with the HPR50 and we are beyond excited and honored to be the support and service partner for TQ in the US and Canada," said Graham McCall eBike Category Business Manager at QBP.
Roman Stützer, Head of Service at TQ & After-Sales, adds: "We are convinced QBP's industry leadership in distribution, education, advocacy, and product innovation delivers unmatched service and benefits to retailers and their consumers."
QBP is the largest bicycle product distributor in North America, with the just-in-time service to its retailers via its facilities in Minnesota, Pennsylvania, Nevada, Colorado, Vancouver, and Toronto. In addition to the supply of spare parts, QBP will handle the diagnosis of service and warranty claims through its industry-leading customer service team. The team is available via 800-346-0004 from 8 am – 6 pm Central, Monday to Friday, or via email at customerservice@qbp.com.
TQ's lightest quietest and smallest e-bike system is, from the main part, made in Europe. The drive unit itself is assembled directly at TQ's production and engineering facility in Inning am Ammersee, Germany. "Having the production line and engineering under one roof provides important flexibility and quick reaction times to ensure our products meet our highest standards of manufacturing and performance," says Stützer.
TQ is a worldwide operating company with 13 locations in Germany, Switzerland, Shanghai, Hungary and the US. The US location is an OE sales and administration channel for TQ's industrial partners.
About the TQ-Group
The TQ-Group was founded in 1994 as a 2-man company and today consists of around 1,800 employees at 13 locations in Germany, Switzerland, the USA, Hungary and China. As one of the largest technology service providers and electronics specialists in Germany, the TQ-Group implements customized and innovative solutions for various industries, both in the hardware and software sectors - from development, production and other services to product life cycle management. This means: TQ offers competence, experience and vision for the areas of E²MS, embedded modules, electronic drives. Load and charge management, automation solutions, medical technology and aviation/avionics. TQ is also consistently growing with a diverse product portfolio of proprietary products in the current economic megatrends such as digitalization, robotics, Industry 4.0, artificial intelligence, e-mobility and energy management. The TQ Group also combines both as an ODM (Original Design Manufacturer). Customer-specific products are developed and produced internationally on the basis of the modular service and solution system. And all of this is "Made in Germany". In the 2021/2022 financial year, the owner-managed company's total global turnover was over 357 million euros. The team is available via +1 844 666 8468 from 8 am – 6 pm Central, Monday to Friday, or via email at TQsupport@qbp.com.
About Quality Bicycle Products
Quality Bicycle Products works to advance bike communities and our industry so everyone can win. From developing our own compelling bicycle and accessory brands, to distributing the most comprehensive portfolio of top brands in the industry, to sparking advocacy efforts that increase ridership, Q serves as a common thread that weaves together retailers, suppliers, industry partners, and riders. With distribution centers in Minnesota, Pennsylvania, Nevada, Colorado, Vancouver, and Toronto, Q reaches a network of more than 5,000 independent retailers. As a certified B Corporation, we strive to be an extraordinary business partner and employer, and we have made good on that goal for more than 40 years. For more information about Quality Bicycle Products, visit qbp.com.
