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Shimano Adds Trend Power To Third-Party E-Bike Battery Service Program

Published December 5, 2022

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OSAKA, Japan (November 28, 2022) – North American SHIMANO dealers will soon be able to have Trend Power e-bike batteries serviced through the trusted SHIMANO network. Trend Power is the second 3rd party battery partner to be included in services provided by Team SHIMANO. In May 2022, it was announced that Darfon batteries would be serviced through SHIMANO in the United States and Canada.

All compatible Trend Power and Darfon branded batteries share a 'SHIMANO STEPS SERVICE' sticker to make it easy for dealers to spot which batteries can be serviced via this new simplified approach. The batteries can also be identified using SHIMANO's E-TUBE PROJECT.

Nolan Moser, AVP SHIMANO North America Bicycle said, "Adding Trend Power to our 3rd Party Battery Service Program shows SHIMANO's commitment to providing better service to bike brands and their dealers. Dealers now have a one-stop service partner to handle both SHIMANO STEPS system and battery claims. Therefore we're proud to launch this value-adding initiative which improves the service quality for dealers and bike brands alike."

US dealers can contact Technical Support at 1-800-423-2420, Monday through Friday, 7 am to 5 pm Pacific.

Canadian dealers can contact Technical Support at 1-877-377-5211, Monday through Friday, 8:30 am to 5 pm Eastern.

About SHIMANO North American Bicycle, Inc.
SHIMANO North American Bicycle, Inc., a member of SHIMANO North America Holdings, Inc., along with its world-renowned subsidiaries, offers consumers outstanding sport-related products and apparel. SHIMANO is proud of its staff, and diversity in talent, interests, and backgrounds. The company is an ISO14001-certified business where environmental compliance and continued improvements are part of the business philosophy and operations.


About TREND POWER Technology Private Limited Taiwan Branch
Trend Power Technology Private Limited Taiwan Branch, a member of SIMPLO Technology Group, on its own behalf and on behalf of its subsidiaries and affiliates, design and manufacture battery power solution for customers.
Trend Power is committed to being the best, most reliable power solution provider to customers. "The Trend of Battery, The Power for e-Bike" is our belief to satisfy the customers. The company joins SBTi project to set up the goal to offer carbon reduction products.

Topics associated with this article: Electric bike

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