(BRAIN) — DT Swiss officially recalled some carbon wheelsets sold aftermarket and on some completed bikes after alerting customers to rim delamination concerns in the flange area earlier this month in a stop-use notice.
In addition to wheel models ERC, CRC, and HEC series with rim heights of 35mm and 45mm, the recall now includes ARC models with rim heights of 50mm, 55mm, and 65mm that were manufactured at the same Vietnam facility. Although no defects have been reported in the ARC series, quality checks have revealed similar manufacturing concerns as those in the ERC, CRC, and HEC models.
All rims manufactured in DT Swiss' Poland facility are not affected by the recall. Only rims delivered after Aug. 1, 2024, could be defective and will be identified as such during the recall process.
The wheels in question are from the following series:
- ARC 1100, 1400, 1600 DICUT 50 / 55 / 65
- ARC 1600 SPLINE 50 / 55 / 65
- ERC 1100, 1400, 1600 DICUT 35 / 45
- ERC 1600 SPLINE 35 / 45
- ERC LOG CLASSIC 45
- CRC 1100 DICUT 45
- CRC 1400, 1600 SPLINE 35 / 45
- HEC 1400 SPLINE 45
They were sold either as part of a complete bike or as individual components via online retailers or specialist shops. Only wheels with a DT Swiss ID number of 2740000 or higher are potentially affected by the recall. Not all products with a DT Swiss ID number of 2740000 or higher are necessarily affected. It's necessary to check the DT Swiss ID number.
The ID number can be found in three positions on the rim: attached to the product with a tamper-proof sticker, in the form of a QR- or DOT-code and as a seven-digit identification number.
If the stickers are no longer visible or have become illegible due to wear or aging, email the rim series number located under the rim tape to recall@dtswiss.com to have DT Swiss check if the product is affected.
More information: DT Swiss recall page
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Rim Cross-Section 1. rim bed 2. rim flange 3. rim sidewall.
