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The Pro's Closet launches 'Certified Pre-Owned' bike program

Published March 19, 2019

BOULDER, Colo. (BRAIN) — The Pro's Closet has launched a certified pre-owned program for bikes that includes a buyback guarantee that sets a pre-defined trade-in or buyback schedule for 18 months to encourage cyclists to regularly upgrade their bikes.

The company, which began as an eBay reseller of pro racers' excess equipment, called the new program "a sustainable opportunity for a lifelong environment allowing riders access to ongoing technology advancements and changing trends without the guessing game and financial penalty of buying and selling bikes on the open market."

Certified pre-owned bikes are put through a 141-point inspection and tuneup by a professional mechanic. All parts that don't pass inspection are serviced or replaced and a service sheet gives visibility into the process.

The guaranteed buyback value of the bike is updated monthly and is accessible to customers online over the 18-month period. At anytime during that period customers can initiate the trade-in process and receive store credit for a new purchase or a cash payment for the bike.

Customers who buy a certified pre-owned bike from TPC will receive a video of the bike being packed into TPC's "RideFast" box. The bikes are shipped assembled, requiring the consumer to install the front wheel on mountain bikes or adjusting the handlebar position on drop bar bikes. TPC offers 15 percent off components and accessories for 30 days after purchase of a certified pre-owned bike. The bikes also have a 30-day, no-questions-asked return policy.