Sales & Operations Manager - Bicycle & Wheelchair

Kenda Tire's Bicycle/Wheelchair Tires Sales and Operational Manager will be responsible for growing sales for Kenda’s Wheelchair and Bicycle Tire Division and managing all of the division's operations.

Responsibilities include:

• Responsible for growing the wheelchair category, which entails identifying opportunities, setting a strategy, and driving towards hitting Sales Goals for Kenda.

• Work to grow sales with Tier II (annual sales $5K-$25K) Bicycle Tire Distributors in North America and aim to grow them to a Tier I ($25K or more)

• Assist Sales Director with Sales to Tier I distributors for Bicycle, and when needed, fill in for the Sales Director for customer meetings and events.

• Oversee departmental workflow and ensure effective process management.

• Ensure positive customer interaction for both Wheelchair and Bicycle customers, set standards, and create ways to track customer satisfaction.

• Prepare the department for future growth, including the planned addition of a Customer Service Agent within 12–24 months.

• Monitor and enforce Kenda’s Minimum Advertised Price (MAP) policy. • Execute operational tasks as directed by the Director of Sales.

• Perform additional duties as assigned.

(EOE)