[Asheville, North Carolina] - [July 24th, 2024] – Victory Bicycle Studio, a leading bicycle retailer based in Memphis, TN known for its premium products and exceptional customer service, has announced a strategic partnership with Kitzuma to enhance its e-commerce fulfillment capabilities and expand its presence with a new retail location in Asheville.
"We've had such great success working with Kitzuma for the past 18 months, shipping bikes all over the country! When they came to us with this idea of a true bicycle 3PL service, we began a conversation. Shortly after a few talks, I made a visit to Asheville to see the set-up, better get to know the team involved, as well as meet with an Asheville local bicycle retail veteran Kent Cranford - who is joining us in this effort!" said Clark Butcher, Owner of Victory Bicycle Studio.
This partnership with Kitzuma marks an exciting new chapter for Victory Bicycle Studio, as it looks to streamline its online operations and provide customers with a seamless shopping experience. Kitzuma's innovative, and bike specific e-commerce fulfillment services will enable Victory Bicycle Studio to efficiently process and deliver online orders, ensuring fast and reliable service for customers across the country.
"Clark has been a phenomenal partner to work with...VBS first approached us over a year and half ago to expand their online footprint through our parent company, BikeExchange, and we helped scale their sales to the point where they needed a dedicated service to fulfill their online orders. It made sense for us to expand our 3PL offerings to dealers, in addition to brands, and there is no better partner to begin this with than VBS" said Garret Becker, Head of Partnerships & Sales at BikeExchange | Kitzuma.
In addition to enhancing its e-commerce operations, Victory Bicycle Studio is also expanding its physical footprint with a new retail online order pick-up location in Asheville. This new store will offer customers in the Asheville area an opportunity to experience Victory Bicycle Studio's exceptional fitting services firsthand, further solidifying the company's commitment to providing a premium shopping experience.
"We are thrilled to partner with Kitzuma to elevate our e-commerce capabilities and better serve our customers," added Clark Butcher. "With Kitzuma's expertise in fulfillment and logistics, we can focus on what we do best – providing top-quality bicycles, engaging marketing content, and personalized service to our customers."
Victory Bicycle Studio's partnership with Kitzuma and the opening of its new Asheville location will represent significant milestones for the company as it continues to grow and innovate in the cycling industry. Customers can expect the same dedication to quality and customer service that has made Victory Bicycle Studio a trusted name in the cycling community these past 14 years.
For More Information, Contact:
Clark Butcher
Victory Bicycle Studio
(901) 746-8466
