Leading bike industry software solutions provider CykelOS has spent years developing a highly refined system for workshop
management and bike rentals.
Now, co-founders, Kristen Britz and David Book have decided to provide their software, which usually costs $50 per month, free of charge with no strings attached.
“From day one our intention has always been to help the bike industry, especially to help the brick and mortar retailer to be competitive and stay relevant,” Kristen explained.
“Given the current situation with the virus and business pressures that exist, we thought would offer both our rental and workshop solutions free of charge for the next six months.
“In particular, it will help bike shops to continue their workshop business at a distance from the customer during any current or further potential shut down."
“They can get more bookings for rentals or workshop without having to touch customers. It includes things like taking bookings online, communicating with the customer and integration with LightSpeed and SmartEtailing..”
Kristen and David have been working on an important update to cykelOS which allows the shops to send a notification via email to their customers that their service is complete and now this notification includes a payment link for the customer to make payment prior to collecting their bike and thereby reducing contact even more. "We decided to prioritise this new feature in as quick as we could because we believe this could avoid contact and keep both staff and customers safe."
He said that the only difference between the free and paid software will be a cap on the number of SMS notifications that can be sent out via the free software. This is because each SMS incurs a fee that CykelOS pays, usually offset against their
monthly software subscription fee.
For those shops that require the need for the SMS features, they can sign up for the full-featured solution or even the "Texting in Lightspeed" solution they developed at www.textem.co and apply discount code "BRAIN20" to get 20% off, making cykelOS only $40 a month and Textem $18 a month.
CykelOS serves bike shops throughout the USA, Canada, UK. Australia and New Zealand.
For more information please visit http://www.cykelOS.com or www.textem.co or mail support@cykelos.com
