ST. PAUL, MN (BRAIN)—John Barnett, founder and president of the Barnett Bicycle Institute, will make a presentation to attendees of the 2010 Park Tool Tech Summits.
Barnett will address the entire group during a Monday night session in all three cities. His topics will be How to Measure Service Department Profitability and How to Improve the Efficiency of the Service Area.
Barnett said, "Today's economic climate has made it more clear than ever that the heart and soul of an independent bike shop is it's service department.”
The hands-on format of the Tech Summit make it a great way to stay up to speed on how to service the newest technologies from the world’s top component manufacturers.
Barnett added, "The Park Tool Tech Summit is the one place each year where the shops that care the most about service get together to focus on service."
The dates and locations for the 2010 Tech Summits are:
January 11, 12 Philadelphia, PA Renaissance Philadelphia Airport
January 18, 19 Chicago, IL Westin Inn O’Hare Airport
February 1, 2 San Jose, CA Doubletree San Jose Airport
Click on link to register.