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Fred Clements

All articles by Fred Clements

March 3, 2014

It’s hard to recruit the talented people you need to offer great customer service when offering relatively low wages.

Posted in Opinion/Analysis
A blog by NBDA executive director Fred Clements
February 17, 2014

Webrooming is when a customer starts their shopping on-line to gather information, but uses that information to visit a local brick-and-mortar store to buy.

Posted in Opinion/Analysis
A blog by NBDA executive director Fred Clements.
February 3, 2014

There is some apparent movement on the problem of brick-and-mortar businesses being required to collect sales tax while internet retailers often do not.

Posted in Opinion/Analysis
A blog by NBDA executive director Fred Clements.
January 24, 2014

Are casual bike consumers being frightened away from bike shops because of sticker shock?

Posted in Opinion/Analysis
A blog by NBDA executive director Fred Clements.
January 14, 2014

Weather will continue to play an important role in the U.S. bicycle business in 2014, but other issues are driving a continuing soft market, according to a new analysis from the Gluskin Townley Group.

Posted in Opinion/Analysis
A blog by NBDA executive director Fred Clements.
January 3, 2014

Bicycles are emerging as a new target for conservatives in the ongoing "culture wars" in America.

Posted in Opinion/Analysis
A blog by NBDA executive director Fred Clements.
December 20, 2013

A defensive response is not going to win us any battles.

Posted in Opinion/Analysis
A blog by NBDA executive director Fred Clements
December 6, 2013

If we agree with Amazon's Jeff Bezos that complaining is not a strategy, what are some strategies that will lead to success for bike shops with physical locations?

Posted in Opinion/Analysis
A blog by NBDA executive director Fred Clements
November 22, 2013

A small but resolute group of bicycle industry leaders stormed Capitol Hill Wednesday to make the case for the bicycle business as a creator of jobs and commerce that benefits the U.S. economy.

Posted in Opinion/Analysis
A blog by NBDA executive director Fred Clements
November 8, 2013

It is outrageous that the federal government continues to give the middle finger to brick-and-mortar businesses across the country by failing to fix a broken sales tax system.

Posted in Opinion/Analysis
A blog by NBDA executive director Fred Clements

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